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Terms
The rules this place runs on.
What you agree to by using the site, what businesses agree to by being listed, and what we are and are not responsible for.
Read this before anything else
This page is structured, not written. Every section below says what belongs in it, and the amber blocks are details only you have. There is no invented legal wording here and nothing on this page is legal advice. Have the finished text read by someone who does this for a living before it goes live.
Last updated: not yet published
On this page
1. Who these terms are between
The reader on one side, and the named legal entity behind Neighbour Notes on the other.
Same details as the privacy page
Registered name, registration number and address. The two pages must agree with each other.
2. Using the site
Free to browse, no account needed. What people may not do: scrape the directory, harvest contact details, or use the listings for bulk marketing.
3. What you promise when you submit a listing
That you are entitled to submit it, that the details are true, that you own or may use the images, and that you will tell us when things change.
4. What we may do with a submission
Edit it for length and house style, ask for more information, decline it, or take it down later. This is where the editorial policy gets its teeth.
Link them together
This section should point at How we choose listings rather than repeat it, so there is only one version to keep current.
5. Advertising
The commercial terms behind the rate card.
Your commercial terms
None of these can be guessed, and every one of them turns up in the first real conversation with a sponsor.
- Payment terms and whether slots are invoiced up front
- Minimum booking period and how notice works
- Artwork specifications and deadlines
- What happens if a slot is not filled, or artwork arrives late
- Whether you refuse categories, and which
6. Accuracy, and other people’s businesses
Listing details come from the businesses themselves. You check them, but you are not underwriting them. This section says readers should confirm anything that matters before spending money, and that a listing is not a recommendation.
7. Images and content
Who owns what: your words and layout, their logos and photos, and what a business is agreeing to when it sends you an image.
8. Liability
The limits on what you are responsible for.
Get this one checked properly
Liability wording is the section most worth paying a professional for, and the one least worth copying from another site.
9. Changing these terms
How and when terms change, and what happens to bookings already made under the old ones.
10. Governing law
Which country’s law applies and where disputes are heard.
Confirm the jurisdiction
South Africa is the obvious answer, but the exact wording should come from whoever reviews this.